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Refund Policy
At Lintonweb Technology, we strive to provide high-quality web design, app design, and development services. We understand that sometimes things may not go as planned, and we aim to address any issues promptly and fairly. This Refund Policy outlines the terms and conditions under which refunds may be issued.
1. General Policy
- Refunds will be considered on a case-by-case basis and are not guaranteed.
- Refunds are only available for services that have been paid for in full and have not yet been completed or delivered.
2. Eligibility for Refunds
You may be eligible for a refund under the following circumstances:
- Non-Delivery of Services: If we fail to deliver the agreed-upon services within the specified timeframe and no alternative arrangement has been made.
- Project Cancellation: If you cancel the project before any significant work has begun.
- Quality Issues: If the delivered work does not meet the agreed-upon specifications or quality standards, and we are unable to rectify the issue within a reasonable timeframe.
3. Non-Refundable Circumstances
Refunds will not be issued in the following situations:
- Change of Mind: If you change your mind after the project has commenced or after the delivery of services.
- Delays Due to Client: If delays are caused by your failure to provide necessary information, materials, or approvals.
- Partial Completion: If a project is partially completed and you choose to cancel, a refund will not be issued for the work already performed.
- Third-Party Services: Payments made for third-party services or products (e.g., domain registration, hosting) are non-refundable.
4. Refund Process
To request a refund, please follow these steps:
- Contact Us: Send an email to [Your Email Address] or call us at [Your Phone Number] with your refund request, including the reason for the request and any relevant project details.
- Review: We will review your request and may ask for additional information or clarification.
- Decision: We will notify you of our decision within 10 business days. If approved, refunds will be processed within 30 business days of approval.
5. Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at:
Lintonweb Technology
By using our services, you acknowledge that you have read, understood, and agreed to this Refund Policy.